Your privacy matters to us. This Privacy Policy explains how First Revenue LLC collects, uses, and shares information when you visit our website or engage with our services. We are committed to transparency and compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA).

1. Who We Are

First Revenue LLC ("First Revenue," "we," "us," or "our") is a revenue consulting firm located at 3101 Park Blvd, Palo Alto, CA 94306. We operate the website firstrevenue.com (the "Site"). This Policy applies to information collected through the Site and through our service engagements with clients.

For privacy-related inquiries, please contact us at info@firstrevenue.com.

2. Information We Collect

2.1 Information You Provide Directly

When you fill out our contact or inquiry form, we collect:

This information is submitted voluntarily. You are not required to provide it, but doing so is necessary to respond to your inquiry or deliver our services.

2.2 Information Collected Automatically

When you visit the Site, we and our third-party partners may automatically collect:

2.3 Information from Third Parties

We may receive information about you from:

3. How We Use Your Information

Purpose Legal Basis / Legitimate Interest
Respond to your inquiry or consultation request Contractual / legitimate interest
Deliver and manage consulting services Contractual necessity
Send marketing emails and updates (with opt-out) Legitimate interest / consent
Analyze website traffic and improve our Site Legitimate interest
Run targeted advertising campaigns Legitimate interest / consent
Comply with legal obligations Legal compliance
Protect against fraud or abuse Legitimate interest

We do not sell your personal information. We do not share your information with third parties for their own direct marketing purposes without your consent.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our Site. These include:

For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

5. How We Share Your Information

We share your information only in the following circumstances:

5.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business:

These providers are contractually obligated to process your information only as directed by us and in accordance with applicable privacy laws.

5.2 Legal Requirements

We may disclose information if required to do so by law, court order, or government authority, or if we believe in good faith that disclosure is necessary to: (a) comply with a legal obligation; (b) protect the rights or safety of First Revenue, our clients, or the public; or (c) detect, prevent, or address fraud or security issues.

5.3 Business Transfers

If First Revenue is involved in a merger, acquisition, or sale of all or substantially all of its assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent Site notice before your information is transferred and becomes subject to a different privacy policy.

5.4 With Your Consent

We may share your information for any other purpose with your explicit prior consent.

6. Email Communications and CAN-SPAM

From time to time, First Revenue may send you commercial email communications, including updates about our services, industry insights, and revenue growth resources. All commercial emails we send comply with the CAN-SPAM Act and include:

We do not send commercial emails on behalf of third parties or sell access to our mailing list. To unsubscribe from marketing emails at any time, click the "Unsubscribe" link in any email we send, or email us at info@firstrevenue.com with "Unsubscribe" in the subject line.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law:

When we no longer need personal information, we securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, please contact us at info@firstrevenue.com. We will respond within 45 days of receiving a verifiable request. We may need to verify your identity before processing your request.

9. California Privacy Rights (CCPA)

🌴 California Residents — Your Rights Under the CCPA

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information.

9.1 Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information:

9.2 Purposes for Collection

We collect this information for the business purposes described in Section 3 above, including responding to inquiries, delivering services, analyzing Site usage, and marketing.

9.3 Disclosure of Personal Information

We disclose personal information to the service providers listed in Section 5.1 for business purposes. We do not "sell" personal information as defined under the CCPA. We do not "share" personal information for cross-context behavioral advertising without providing an opt-out mechanism.

9.4 Your CCPA Rights

As a California resident, you have the right to:

9.5 How to Submit a CCPA Request

To submit a request, email us at info@firstrevenue.com with the subject line "CCPA Privacy Request" and describe your request. We will acknowledge receipt within 10 business days and fulfill verifiable requests within 45 calendar days (with the option to extend by an additional 45 days where reasonably necessary).

9.6 Authorized Agent

You may designate an authorized agent to submit a CCPA request on your behalf. We may require written proof of authorization and verification of your identity before fulfilling such a request.

10. Children's Privacy

Our Site and Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at info@firstrevenue.com and we will promptly delete such information.

11. Data Security

We implement reasonable and appropriate administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

However, no internet transmission or electronic storage method is 100% secure. We cannot guarantee absolute security, and we encourage you to use strong passwords and exercise caution when sharing sensitive information online.

12. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by First Revenue. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites. We encourage you to review the privacy policy of any third-party site you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will post the updated Policy on this page with a revised effective date. For material changes, we will provide more prominent notice (such as an email notification to known contacts). Your continued use of the Site after the effective date of any changes constitutes acceptance of the updated Policy.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

For California residents submitting CCPA requests, include "CCPA Privacy Request" in your subject line.